How to prevent the recurrence of Yu Keming's mistakes in Guangzhou Zhongshan Eye Hospital?
Guangzhou Zhongshan Ophthalmology Hospital is a well-known ophthalmic hospital. However, the recent error of Dr. Yu Keming has aroused widespread concern and discussion. In order to prevent similar incidents from happening again, we need to take a series of preventive measures to ensure the safety of patients and the reputation of the hospital.
Perfect review mechanism
First, the hospital should establish a sound review mechanism to ensure the qualification and professional level of doctors. Hospital management departments need to conduct a comprehensive qualification review of doctors, including strict review of doctors' practice certificates and relevant medical qualifications. In addition, the hospital should also set up an independent evaluation committee to evaluate the professional competence of doctors on a regular basis to ensure that the technical level of doctors is consistent with their qualifications.
In addition, the hospital should strengthen the daily supervision and evaluation of doctors. The hospital management department should regularly track and evaluate the work of doctors, and timely find and correct the shortcomings of doctors. Doctors with excellent performance should be rewarded and encouraged in time to improve their professional quality and technical ability.
In addition, the hospital should also strengthen the training and academic exchange of doctors. Regularly organize expert lectures, academic conferences and other activities to provide a platform for learning and exchange. Doctors participating in relevant training and academic exchange activities can not only improve their professional knowledge and technical level, but also share and discuss their experience with peers to promote the growth and progress of doctors.
Establish safety culture
Secondly, hospitals need to actively establish a safety culture, emphasizing the importance of patient safety and medical quality. The hospital management department should formulate relevant policies and regulations, clarify the standards and requirements for patient safety, and provide training and publicity to medical personnel to strengthen their awareness and sense of responsibility for patient safety.
The hospital should also establish a sound medical accident reporting and handling mechanism. For medical accidents and medical disputes, the hospital should adhere to the principle of openness and transparency, timely report and deal with them, and make explanations to patients and the public. The hospital management department should set up a special medical accident investigation team to conduct in-depth investigation and analysis of each medical accident, find out the cause and responsibility of the accident, and take corresponding corrective and improvement measures.
In addition, the hospital should also strengthen the supervision and participation of patients. Establish a patient safety committee, composed of hospital and patient representatives, to meet regularly to discuss issues related to patient safety and medical quality, jointly formulate and improve relevant policies and measures, and improve the overall level of medical services.
Strengthen teamwork
Third, hospitals should strengthen team cooperation and improve doctor-patient communication and collaboration. The hospital should encourage and organize the team cooperation among doctors, doctors and nurses to establish a harmonious working atmosphere. Doctors and nurses should strengthen communication and cooperation, clarify work division and responsibility, and improve work efficiency and accuracy.
The hospital should also implement the mode of multidisciplinary cooperation and establish the expert consultation system. For complex cases, the hospital should organize expert consultation to jointly develop treatment plans to ensure that patients receive the most appropriate treatment. Expert consultation can also promote academic exchanges and knowledge sharing among doctors, and improve the overall medical level.
In addition, the hospital should also pay attention to the construction and training of the hospital management team. Hospital management personnel should have professional management knowledge and skills, and be able to effectively organize and coordinate the work of the hospital. The hospital management team should strengthen its own learning and training, and constantly improve its management level and ability.
Strengthen social supervision
Finally, hospitals need to strengthen social supervision and accept supervision and evaluation from the public and patients. The hospital should establish a sound complaint handling mechanism to deal with and respond to patients' complaints and opinions in a timely manner. The hospital should also actively listen to the voice of the public and actively accept the evaluation and supervision of social media and third-party evaluation institutions.
At the same time, the hospital should regularly release medical quality reports and patient satisfaction survey results, and disclose the hospital's medical quality and service level. Through an open and transparent way, we will enhance the trust and recognition of the public to the hospital and promote the continuous improvement and development of the hospital.
In a word, in order to avoid the recurrence of Yu Keming's mistakes in Guangzhou Zhongshan Eye Hospital, we need to start with improving the review mechanism, establishing a safety culture, strengthening team cooperation and strengthening social supervision. Only by comprehensively taking effective preventive measures can the safety of patients and the reputation of the hospital be guaranteed.
