The consultation process of the Eye Hospital of West China Hospital in Chengdu

The Ophthalmology Hospital of Chengdu West China Hospital is a hospital specializing in the diagnosis and treatment of eye diseases, with first-class equipment and professional medical care team. Next, we will introduce in detail the consultation process of the Eye Hospital of West China Hospital from the aspects of appointment registration, consultation process, examination and treatment, and drug collection and refund.

1、 Appointment registration

Appointment and registration is the first step for the eye hospital of West China Hospital. Patients can make an appointment by phone, online or at the hospital window. The appointment registration needs to provide basic personal information, symptoms, and the date of visit, which can usually be made 1-2 weeks in advance.

After the patient's appointment is successful, the hospital will send a short message or call to notify the time of visit and registration number. The patient needs to see the doctor on time. If there are special circumstances, the patient needs to contact the hospital in advance to cancel or change the appointment.

When patients arrive at the hospital, they need to go to the registration center to go through the registration procedures, show their identity cards and registration numbers, and the staff will arrange the departments and doctors to see them.

2、 Visit process

After completing registration, the patient will wait for medical treatment according to the registration number. When it is the patient's turn to see a doctor, the doctor will ask about the patient's symptoms, medical history and other related information, and perform eye examination. According to the examination results, the doctor will give diagnosis opinions and formulate treatment plans.

Patients can ask the doctor questions when they go to see a doctor, who will answer questions and give professional advice. Patients can also take the initiative to inform doctors of their discomfort when visiting, so that doctors can more accurately understand the condition.

After the visit, the doctor will issue relevant medical orders, prescriptions, etc., and inform the next treatment plan. Patients should pay attention to the doctor's instructions and go to the pharmacy for examination, treatment or medicine according to the doctor's instructions.

3、 Examination and treatment

In eye hospitals, patients may need to perform various eye examinations and treatment procedures. The doctor will decide which examinations and treatments to carry out according to the patient's condition. Common examinations include visual acuity examination, intraocular pressure examination, fundus examination, etc; Common treatments include eye drops, eye surgery, etc.

Examination and treatment usually require a certain waiting time, and patients can wait in the waiting area or rest in the nearby rest area. The hospital also provides books, newspapers, television and other entertainment facilities to ease the waiting time of patients.

The patient needs to maintain cooperation and complete the corresponding operation according to the doctor's instructions during the examination and treatment. If there is a special condition or special examination and treatment is required, the doctor will give a detailed explanation and obtain the consent of the patient.

4、 Withdrawal refund

If the patient needs medication after the examination in the hospital, he can purchase it in the hospital pharmacy with the prescription issued by the doctor. The pharmacy will check the relevant information of patients and provide corresponding drugs.

If the patient needs a refund, he/she should return to the registration center with relevant bills and drugs to handle the refund procedures. When refunding, the staff will check the relevant information and return the refund amount to the patient if there is no problem.

In a word, the medical procedures of the Ophthalmology Hospital of West China Hospital in Chengdu include appointment registration, medical procedures, examination and treatment, and drug collection and refund. Patients need to go to the hospital according to the order of the medical treatment process, and cooperate with the doctor for inspection and treatment. During the hospital visit, patients can also consult and ask questions from doctors to better understand and treat eye diseases.

To sum up, the ophthalmic hospital of West China Hospital has standardized and efficient medical procedures, providing convenient medical services for patients. Patients can complete the diagnosis and treatment of eye diseases through four steps: appointment and registration, medical treatment, examination and treatment, and drug collection and refund. The professional equipment and medical care team of the hospital can provide accurate diagnosis and effective treatment for patients, and provide guarantee for patients to recover their eyesight and eye health.